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Navigation of the site: Please view the topics below to learn more about using the Site: |
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| || New Users
- How to Register || Search Help || Bidding Instructions ||
Instant Buy and Store Bidding || Bid Increment || || Buy It Now || Tips for Buyers || Tips for Sellers || List a New Item || Updating Personal Info || Feedback || || After the Auction -Sellers || After the Auction -Buyers || Guidelines for Plant Sellers || Counters || CONTACT US || New
Users - How to Register: It is very important that
your information is entered accurately for two very important
reasons: If your contact information changes, please update your registration immediately. Any user found to have a dead email address or incorrect mailing address will have their registration suspended until the correct information is received. You can update your personal information by using the Change Registration form. As with most functions of the Lily Auction, the Change Registration form can be located from a link at the bottom of the Lily Auction pages. This form allows you to change your Password, Email Address and all Contact information. However, the form does not allow you to change your username. Please be sure that you select the username that you wish to keep. Please contact us if you wish to change your username. The Lily Auction is a friendly community of gardeners. We intend to keep it that way. All Lily Auction members must provide true and correct contact information that can be verified. Unfortunately, we cannot allow the automatic registration of free email accounts from ISP's that offer free email (hotmail, yahoo, gmail, etc.). For security reasons, registrants using "free" accounts may be asked to verify their identity before their account will be activated.
Bidding Instructions: To place a bid on the item, open the auction that you want to bid on by clicking on its name in the category list. After reviewing the description of the item and you are sure that you want to place a bid, you can do so by using either the bidding form in the top section or in the bottom section of the auction. In one of these "Bidding" Forms you must enter your username, password and bid amount and then click the "Place Bid" button. Please type only numerals and the decimal point (if required). Do not include a dollar sign ('$') or commas (','). Your bidding amount must be equal to or greater than the minimum bid states in the bidding form. After you click on the "Place Bid" button, you will then see the details of your bid on the next screen. If you agree with the bid details, scroll down and hit the "Confirm My Bid" button on that page to confirm your bid. If you do not agree then you can use your back arrow to go back and correct your bid amount or not place the bid at all. Once you press the "Confirm My Bid" button, please allow 'Lilybot', the auction robot, a few seconds to process your bid. Do not click the "Confirm My Bid" button more than once. Binding Contract Placing a bid is a binding contract in many states. Do not bid unless you intend to buy this item at the amount of your bid. Payment is always due within 10 days of item close unless pre-arrangements have been made with the seller. Proxy Bidding for all bids Please bid the maximum amount you are willing to pay for this item. Your maximum amount will be kept secret. The Auction robot, Lilybot, will bid on your behalf as necessary by increasing your bid by the current bid increment up until your maximum is reached. This saves you the trouble of having to keep track of the auction as it proceeds and helps to prevents you from being outbid at the last minute unless your spending limit is exceeded. In the Lily Auction,
if a bid is made within the last 5 minutes, the auction will not close
until 5 minutes after the last bid is made. This is to prevent snipers
from taking the bid in the last second. All buyers will have at least 5
minutes from the time of the last bid made to decide if they would like to
bid higher. || New Users
- How to Register || Search Help || Bidding Instructions ||
Instant Buy and Store Bidding || Bid Increment || Buy It Now allows a buyer to purchase a regular auction item immediately at a set price that is listed by the seller. The Lily Auction 'Buy-It-Now' feature is a little different than the same feature in other auctions. Here how it works:
Like anything else, there are pros and cons to the 'buy it now' feature. Sellers and Buyers must consider the item that is being offered and if it is wise to use the 'buy it now' option or not. For example: Hybridizers and nurserypersons, who have several of one item to offer, may choose to list the 'buyitnow' option. However, if an item is in demand and there are only a few available...........a regular auction is likely to do better! Once an item is listed with the "buyitnow" option, It is the first bidder who decides to either purchase the plant now, at the 'Buyitnow' price, or to place a bid on the item for a lower amount. Doing the later removes the 'buyitnow' option and the auction proceeds, from that point on, as a regular auction. Pros for Buy it Now:
Instant Buy and Store "Bidding": Bidding on 'Instant Buy' Items, which includes Store Items, is simple and straight forward. There is no proxy bidding and the price is the same for every count listed in the auction. 'Instant Buy' and 'Store' Items are always offered at a fixed price and the purchase is instant. When a seller adds a fixed priced Instant Buy Item and lists, say, 10 counts of the same item, every count will be the same price (determined by the seller). You get to choose only the quantity that you want to buy. You may choose one, all, or as many as are left in the auction at the time you are bidding. The auction will not let you bid on more than are available. In the bidding section of each auction you select only the quantity that you wish to buy and then click on the "Buy" button. There a confirmation screen in all Fixed priced, Instant Buy bidding where you can check and confirm your buy before you finalize it. Store Items, which are esentially long term Instant Buy items, work exactly the same. The difference between Store items and regular Instant Buy Items is that Store items can be listed for up to 180 days and will only be listed only in the Store sections of the Lily Auction. Regular 'Instant Buy' items can only be listed for up to 30 days and will appear with regular auction items in the lists. All items, including Store and Instant Buy items, will be searched when using any mode of the Search Forms, including searches for a particular Seller's items. So if a member searches for a particular cultivar or a particular seller. etc, the Store items will be included in that search. Once you have confirmed the buy, in all Store and Instant Buy items, an email notification will be sent to both the buyer and seller and the item will then be listed in the Closed Auctions Lists for your records. This notification will list the quantity you bought as well as the seller's contact information. The seller will receive your contact information and quantity you bought as well. At this point, the buyer and seller need to contact each other to make the necessary arrangements. If both buyer and seller agree, the transaction may be consummated immediately. You do not have to wait until the item closes. In addition to keeping track of all items that you won through the Lily Auction, the auction specifically keeps track of all your Instant Buys and records all information about them in your closed auctions list. The Lily Auction's automated system, Lilybot, will immediately send out winning notifications to both Buyer and Seller. If for some reason, after you have bid, you do not get the email notification within 10 minutes, please check your closed auctions for the information you need to complete the transaction. The closed auction will automatically be placed in your closed auctions list within 10 minutes after close. After the auction has closed, Sellers will be able to find the Instant Buy and Store information they need to consumate the sale, by going to their CLOSED ITEMS - ITEMS SOLD LISTS and the instant buy and store items will have ether an instant buy or store item lable just below the total price in the Total column. WHY USE STORE ITEMS LISTINGS: Some sellers prefer the convenience of listing and keeping the items up for the extended time (up to 180 days) without having to be constantly
re-listing them. This is particularly useful when the seller has an abundance of a certain cultivars, that are not in short supply on the market. (Items that are rare are always recommended to be listed
as auctions.) It is also useful for new introductions for which the seller wants a definite fixed-price.
|| New Users
- How to Register || Search Help || Bidding Instructions ||
Instant Buy and Store Bidding || Bid Increment ||
Updating your Personal Information
If your contact information
changes, please update your registration immediately. Any user found to have a dead email address or incorrect
mailing address will have their registration suspended until the correct
information is received. You can update your personal information by using
the Change Registration form. As with most functions of the Lily Auction,
the Change Registration
form can be located from a link at the bottom of the Lily Auction pages.
This form allows you to change your Password, Email Address
and all Contact information. However, the form does not allow you
to change your username. In most cases it is not recommended but if you
wish to change your username, please
contact
us. Whenever a username is changed, your feedback and accounting
records will also be moved to the new username. || New Users
- How to Register || Search Help || Bidding Instructions ||
Instant Buy and Store Bidding || Bid Increment || The entire
search function was changed on 09/12/07.
The Search function of the Lily
Auction was designed for ease of use and to help you narrow down the
item list so that you may find what you are looking for faster than
going through the whole list. You may either search the OPEN items
or search the CLOSED items by entering your search word in
either the "Search OPEN" form or the "Search
CLOSED" form, both of which are located at the top of all the
Lily Auction pages. How to select a search word is explained below.
There
are 14 search modes: "Keyword (4)", "Alias", "Bidder",
"Seller", "Form", "Country/State", "Foliage", "Item Number"
"Will Ship to Canada" and "Ships
Internationally",.
The first 8 modes search all items but each mode searches a different part of
each item. The last 2 Modes are really not searches, but a way to list Items
based whether the Seller's will ship to Canada or Internationally or not. You must select one of the
10 modes by selecting it from the drop
down menu, BEFORE you submit your search. Selecting the appropriate option
will determine what part of all items will be searched. 1) The "Title Keyword,
Cultivar"
mode searches for a matching word in the "title" of
only Cultivar item and then displays a list of all the items that contain
that word in the description. Common words to select when using the
"Keyword" mode are, Cultivar name, Hybridizer name,
color words, small, large, tetraploid, etc. You can use any word that you think would be in the
title of an item you are looking for. Certain words may return
large lists, others small lists. Many times this search will only help narrow down the
items that contain what you are looking for. However, if you input the
name of a Cultivar, the result will be very specific and it will then return a
list of only those items that have that exact name in the description
and/or title. 2) The "Title Keyword,
Seed"
mode is similar to #1 but searches for a matching word in the "title"
of only Seed items, including seedlings, future introductions and
pollen. 3) The "Title Keyword,
All"
mode searches for a matching word in the "title" of
ALL, listed items in all categories.
4) The "Keyword in
Description"
mode searches for a matching word in the "title" and also the entire "description"
of each item. 5) The
"Alias"
mode searches for a matching letters in ONLY the username section of all
items. This mode will help you find both sellers and buyers.
However, while this mode will only search the usernames, it is not
absolutely specific. For example, if you are searching for a user
whose alias is "Blue", you would enter the word "Blue" in the search field
and click on the "alias" radio button and then submit the form. However, not
only the auctions of the user "Blue" will be returned but also all usernames
with the word blue in them, will be returned. This can be helpful for users
who can't remember the entire username if the user they are looking for.
If you wish to search specifically for a seller then you must use the
"Seller" mode. The "Alias" search
mode is only available in the open items search. The closed items searches
for username are only available to the 'winning bidders' and 'sellers' who participated
in those auctions and must be done through the "View
Your Closed Auction" link at the bottom of the Lily Auction pages.
6) The
"Seller"
mode searches specifically for sellers and is absolutely specific.
You must spell the seller's username correctly for this to work.
The "Seller" search mode is only available in the open auctions.
7) The
"Bidder"
mode searches specifically for bidders and is absolutely specific.
You must spell the bidder's username correctly for this to work.
The "Bidder" search mode is only available in the open auctions.
8) The
"Country/State" mode
searches specifically for the Seller's Country or State.
Most (but not all) USA Sellers enter the abbreviation for the name of
their State, ie, CT, IN, OH etc. so you will probably need to enter the
abbreviation for States in this search mode. Also, if you enter the name
of a country, ie Canada, this search will list all sellers from that
country. This is not case sensitive.
This search mode is only available in the open auctions.
9)
The "Form"
mode searches only 7 words, one of which was pre-selected by the seller when
he or she posted their auctions and that relate to the bloom form.
The 6 word choices are "large", "mini",
"small",
"double", "spider", "ufo"
(not case sensitive). For this mode to work properly, you must enter
one of these exact word choices. This option is not
available in the CLOSED auction search.
10) The "Foliage"
mode searches only 5 words, one of which was pre-selected by the seller when
he or she posted their auctions and that relate to the foliage habit
of the plant offered. The 3 word choices are
"ev", "se", "dor" (not case
sensitive). Please note, you must search
on ev, se, or dor, exact letters, only as the complete words evergreen,
semi-evergreen and dormant, or other abbreviations will not work properly. This option is not available in
the CLOSED auction search.
11) The
"Item Number"
mode simply searches for the item number. It is absolutely specific and,
if that auction number is available, only one auction can be returned
using this mode.
12) The
"*Will Ship To Canada*"
mode will list all sellers who will ship to
Canada....regardless of what you enter into the search form. Entering a
space or one character is enough but you must enter something in the
box or this will not work.
This search mode is only available in the open auctions.
13) The
"*Will Ship To EU*"
mode will list all sellers who will ship to
the European Union....regardless of what you enter into the search form. Entering a
space or one character is enough but again, you must enter something in the
box or this will not work.
This search mode is only available in the open auctions.
14) The
"*Ships Internationally*"
mode will list all sellers who will ship
Internationally....again, regardless of what you enter into the search
form. Entering a space or one character is enough but you must enter
something in the box or this will not work.
This search mode is only available in the open auctions. PLEASE NOTE: || New Users
- How to Register || Search Help || Bidding Instructions ||
Instant Buy and Store Bidding || Bid Increment || Buying
items off the Internet can be a pretty unsettling experience. The Lily
Auction is here to assist you
in any way possible. We have compiled some tips of the trade to make your purchasing experience a
pleasant one. Be Familiar with the Item You Bid On Protection From Fraud All auctions are subject to fraud. The bid process can be exposed to several
dishonest practices. Bid shilling occurs when an individual schemes with someone
else or creates a false identity in order to drive up the bidding prices on behalf of the
seller. Bid shielding takes place when a buyer and partner artificially inflate the
bids. This discourages other bidders from bidding. Then, at the last minute,
the shielder cancels their high bid whereby his/her partner wins the auction with a lower
offer. Our stance on these practices is simple-- shilling and shielding will not be tolerated!
In fact on the Lily Auction, unlike many other auctions, we do not allow
our users to cancel a bid automatically. The cancellation must be reviewed
by the auctioneer before the bid can actually be retracted. Generally, a
bid will not be allowed to be retracted after 24 hours from when it was
made nor within 24 hours of closing. The Lily Auction has zero tolerance for fraud! After investigating a complaint and the
allegations are found to be correct, our policy is to suspend the user on the first offense.
We will also maintain a ban list to chronicle the errant users. Self-regulation is the best prevention against fraud.
We will make every effort to enforce our fraud policy and we encourage our
Lily Auction community to join us. Please don’t hesitate to contact us
whenever fraud is the
issue. If you don’t complain, there exists a possibility that we don’t
know. Let’s all take a stand! For additional information about fraud, please consult the National Fraud Information
Center (www.fraud.com). Be Courteous to Other Traders Do Your Homework! Monitoring the Auction The Lily
Auction sends a confirmation e-mail to both the seller and the winning bidder
immediately after all items close. Some ISP's take longer than others
to let your email through and there may be a delay. Spam filters can block
our email notifications. Please be sure that
Lilybot@daylily.com is listed as a
friend in your spam filter.
In the event you do not received the notice, you may always contact the
other party using the contact information posted in your
closed
auctions lists. Contact the Seller || New Users
- How to Register || Search Help || Bidding Instructions ||
Instant Buy and Store Bidding || Bid Increment || Selling merchandise on the Internet brings a totally
different flavor to the typical merchant and consumer interaction. We've
compiled some tips of the trade to make your selling experience a pleasant
one.
Listing
Items on the Lily Auction Details, details,
details We highly recommend that you include all the details
related to shipping the merchandise-- i.e. where the item is located, who
will pay for shipping, estimated weight, etc. A Picture IS Worth a
Thousand Words Say What You Mean and
Mean What You Say Don't End Your Auction Early Be Courteous to Other
Traders Don't Forget to Use
Feedback Contact the Buyer
Lily Auction COUNTERS If the option is selected when listing your item,
the counter will appear at the bottom of your listing and will be visible
to all viewers, unless you have selected a Hidden Counter. Hidden Counters are available for sellers who do not want to
publicly display the counter and, if a hidden counter is selected, it will only be
viewable by the Seller
when the seller is logged in. However, all counters,
including hidden counters, count every unique visit to your item. After auction close the counters remain static
(will not add new views) and will be visible for at least 7 days when
viewing the closed auction from your Closed Auctions
Lists.
They are never visible when viewing closed auctions from the searchCLOSED form.
All Counters will automatically delete 7 days after the scheduled auction
close date. GUIDELINES FOR PLANT
SELLERS:
Federal
& State Plant Quarantine Information
How do I sell something? In order to sell an item or service on the Lily
Auction, you must be a registered
user. To add an auction item for sale in the Lily Auction, please
locate the "Add
a new Item Here" link at the bottom of the pages. Click on this
link and read the information and instructions. You will be taken to the
"Post new Item" on-line form. Please follow the
instructions when filling out the form.
How much does it
cost to list an item? All Seller's Fees are posted in the Terms
and Conditions of selling an item on the Lily Auction. Also, fees are
posted in the Add a
New Item Here link at the bottom of the pages. How do I access my
account and make a payment? All your
account information and instructions on how to make a payment, can
be found in your
Seller's Account. Please use the
Sellers Accounts
link at the bottom of the pages to access your information. How does the Lily Auction
determine bid increments? After the first bid: How do I add color,
bold, Italics, etc. to my listing? In the description field of the "Post new
Item Form", you can add these dimensions to your ad by using
HTML or HyperText Markup Language. HTML is a simple way to format text
to be displayed on a web browser. HTML formats by using "tags"
at the beginning and end of the text. For example, when entering your
description in the "Post New Item" Form, to make the words
'the Lily Auction' in bold, you would use the opening and closing tags for
Bold. The opening tag for Bold is <B> and the closing tag for Bold
is </B>. To change the Lily Auction to bold when viewed on the
browser, you would enter: <B>the Lily Auction</B> To input Italics: <I>the Lily Auction</I> To input colors: <FONT COLOR=BLUE>the Lily
Auction</FONT> To make the text bigger: <h1>the Lily Auction</h1> To make text smaller: <h5>the Lily Auction</h5> You can use any combination of the above tags. For
a more in depth description of HTML, use a search engine to access one
of many free instruction pages on the web. You can also go to a page
with the type of formatting that you are looking for and select View,
Page Source or Document Source from your browser’s Command Menu Bar. How do I add a picture to my
listing? 1)
UPLOAD OPTION:
The easiest way
to enter a picture in your auction descriptions is to use the Lily
Auction's image uploader located with all the 'Add new Item' forms.
Uploading images is free. 2) URL OPTION: Upload your photo from an existing URL (Internet
address). Or if you have an image already uploaded on a web site,
then you will just need to enter the image URL into the "Image
URL" field of the "Post New Item" Form. For more details
instructions, CLICK
HERE. How can I view all
of my auctions? To
view the auctions for a specific seller, go to the "Search Open
Auctions" form at the top of the Lily Auction pages. Select the
"Username" radio button. Enter the seller's alias in the Search
for field. Then click on the "Search Open Auctions" bar. How do I end my
auction before the assigned time? We highly recommend that each auction be allowed to
run its course. In the event you need to cancel your auction, please
contact
us. Can I change the minimum bid after the auction has started? You may change the minimum, after the auction has begun ONLY IF THERE HAVE BEEN NO BIDS OR BUYS on the item. You can do so using the Modify Auction feature located from the "The seller may click here to revise this item" link within your auction. Once a bid or buy is made, you can't change the minimum bid or price. You can also delete your auction through the modify auction feature as long as no bids have been placed. In the event that you need to end your auction after a bid has been placed by another user, please contact us. How long does my auction run? You can specify how many days an auction will run, from 1 to 14 days. Store items can run for 15, 30 or 60 days. There is no price difference for listing any duration. How can I find out if an auction has ended? The item will have a red "closed" sign next to it in the category lists for up to 10 minutes after auction close. After that you will be able to find the closed auctions through the "View Closed Auctions" link at the bottom of the Lily Auction pages. Simply enter your username and password in the form that comes up when you click on the "View Closed Auctions" link. What happens if my item does not sell? If your item does not sell, you can re-list it once for free at the close of the auction. You have 2 months from auction close to re-list the item for free. If it doesn't sell for a second time, you may want to come up with a catchier title or add a photo if you did not have one or lower your price. What is auto-extend? Auto-extend is one of those features that makes the Lily Auction so special! As you may already know, auctions really heat up in those last minutes. Auto-extend will automatically extend your auction for an additional five minutes if any bids are placed within the last minutes of the auctions closing. This helps to prevent sniping and results in higher returns for the seller. I lost the buyer's email address. How can I contact him/her again? Again, through the "View Closed Auctions" link at the bottom of the Lily Auction pages. Simply enter your username and password in the form that comes up when you click on the "View Closed Auctions" link. The winning bidder's email address is displayed on the listing in the Winning Bid History summary. Also, in the event that email notifications have not yet been sent out and the auction had not yet been placed in the closed auction files, the Seller may find the winning bidder's email address through the Seller's MY Lily's Page. What happens if I can't contact the buyer? You have several choices: Please try either using snail mail to contact your buyer or calling them on the phone. While the Lily Auction does not record phone numbers, most buyer's phone numbers can be found by using whitepages.com or switchboard.com. You can opt to offer the item to the next highest bidder if there is one and the bidder agrees or you can relist your auction. Before leaving negative feedback on any member who may appear to be a 'deadbeat bidder', it is advised that you please use the Lily Auction Support Form to report the problem. There may be a good reason and we can help to check this out for you. How do I relist an item? Again, through the "View Closed Auctions" link at the bottom of the Lily Auction pages. Simply enter your username and password in the form that comes up when you click on the "View Closed Auctions" link. Select the auction that you want to view and 'View' the item. At the bottom of the "Closed Auction" page you will see the "Repost" button. If your auction does not sell you may re-list the item and get a one time credit for the re-listing fee. There are also Quick link (Q & I) buttons in the closed lists that allow you to repost your item without Viewing the Item. How do I pay the Lily Auction? The lily Auction accepts personal
checks or certified checks, and money orders. Sorry, we do not accept
credit cards at this time. Mailing instructions can be found in your
"Sellers Account". What do I do if the high bidder backs out? If the high bidder backs out, you can move on to the second highest bidder if you would like. Another option that you have is to re-list the auction. If the high bidder does back out, please contact us to let us know and don't forget to use Feedback. || New Users
- How to Register || Search Help || Bidding Instructions ||
Instant Buy and Store Bidding || Bid Increment ||
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